Services

Three key features
Detailed and attentive support, from preliminary preparations to event wrap-up
事前準備から最後まで配慮を怠らないこだわりのサポート体制のイメージ
Feature 1
Consistent support for customers through our 'one customer, one manager' system
Staff are assigned to customers on a permanent basis. This means that a single staff member offers total support for all event operations, not only for reservation reception and meetings, but also for all dispatching, operation, and event day support.
01
大切なイベントを成功させる為に親身な対応をお約束のイメージ
Feature 2
Warm, attentive support that ensures that your events are successes
Dedicated event staff will provide support at all times on the day of your event. Staff will provide detailed explanations about how to operate equipment and other matters. The staff will be available at all times in the office, located within the facility, to handle any problems or changes that may arise, so you can rest at ease.
02
感謝と笑顔を忘れないホスピタリティーあふれるスタッフのイメージ
Feature 3
Friendly, hospitable staff
Our staff are always helpful and supportive, communicating working closely with customers and providing advice, so you'll want to work with them again and again.
03
Technical staff
Technical staff with audio, video, and lighting expertise are available at all times
On the day of your event, a dedicated conference coordinator will provide an explanation of all the equipment that will be used in your event.
He or she will explain how to use audio, lighting, and video equipment, and provide assistance so that you can feel at ease, even if it is your first event at AICC.

Feel free to contact us to check on room availability or to see the room

Services
We provided extensive, detailed services so you can feel at ease, even if it is your first time hosting an event
Dedicated conference coordinators provide advice about the services that would be perfect for your event, dispelling any worries or concerns you may have and helping ensure your event is successful.
  1. Step 1Before the event
  2. Step 2The day of the event
  3. Step 3After the event
  1. Step 1

    Before the event

    First, check on room availability and consult regarding the content of your event by phone or using our inquiry form (rooms may not be available for some events depending on room uses, event contents, etc.).
    After making a tentative reservation and concluding a usage agreement, pay your deposit (the entire site usage fee). Then meet with AICC staff to discuss details such as layout, equipment, catering, order placement, etc. before the event.

    レイアウト図版作成のアイコン
    Layout diagram creation
    機材・備品の手配のアイコン
    Equipment and supply arrangement
    ケータリング手配のアイコン
    Catering arrangement
    会場セッティングのアイコン
    Site setup
    事前の荷物受け取りのアイコン
    Receiving of articles sent in advance
    同時通訳機材手配のアイコン
    Arrangement of simultaneous interpretation equipment
    装花手配のアイコン
    Floral decoration arrangement
    吊看板・垂幕手配のアイコン
    Hanging sign/banner arrangement
    WEB会議システム手配のアイコン
    Online conference system arrangement
    司会者・受付・配膳スタッフ手配のアイコン
    Emcee, reception, and catering serving staff arrangement
  2. Step 2

    The day of the event

    Check the event site and supplies. A dedicated conference coordinator will be on-site at all times, so consult with him or her regarding any concerns or issues, great or small.

    本番前のお打合せのアイコン
    Pre-event meeting.
    機材・設備の使用方法ご案内のアイコン
    Explanation of equipment and facility usage methods
    PC・プロジェクター接続お手伝いのアイコン
    Assistance connecting computers and projectors
    ケータリングのご提供のアイコン
    Provision of catering
    会場転換サポートのアイコン
    Site switching support
  3. Step 3

    After the event - Settlement of additional expenses

    Pay facility and equipment usage fees, catering fees, and other additional expenses by direct deposit within 15 days of the conclusion of your event.

    机・椅子の原状復帰不要のアイコン
    Tables and chairs may be left as-is
    荷物発送のアイコン
    Article shipping
    素早い請求書発行のアイコン
    Prompt issuing of billing statement
    次回ご使用時に 今回の内容を反映のアイコン
    Reflection of contents of event in future events
    催事終了時のサイン不要のアイコン
    No signature is required when the event ends
Frequently Asked Questions
Here are some questions we frequently receive regarding our services
Is applying to use a conference room difficult?
All you need to do is fill out a single form. (The form can be submitted by email or by fax. )
How many minutes before the event can I enter the room?
The doors will be unlocked 10 minutes before the reservation time. Please note that reservation times include setup and cleanup times.
What types of free facilities and equipment are available?
We offer a wide range of free facilities and equipment, such as podiums, emcee podiums, stages, whiteboards, hanger racks, and garbage cans.
Do rooms have internet access?
All rooms have free Internet access. There are also free wireless LANs in each room.
What should I do if I encounter problems during the event?
There are staff in the office on the same floor as the event, so call them via the internal phone.
Where is there signage indicating how to get to the site?
There are signs in the underground passage that connects directly to the train station, the 1st floor elevator hall, and the 8th floor hall, so the AICC is easy to find even for first-time visitors.

Inquiries

Feel free to contact us to check on room availability or with any questions about our facility

Download materials

PDFs of AICC and room diagrams, power outlet layouts, etc.

Click here for Q&A and useful information about facility usageFrequently asked questions and useful information

//- 白いロゴ